How do I reset my KIXEYE Password?

 So you need to change your password?Whether due to an account compromise, a memory lapse, or just the desire to improve account securi...

How do I remove my Personal Data?

To request deactivation or deletion of your personal data, send an email to privacy@kixeye.com, and please include your Player ID (found in ...

How Do I Change My Avatar?

KIXEYE/Facebook/Google1) Go to whatever credential provider you used to sign in to your game on your device. So if you signed up/in with KIX...

My Friend is Banned. Can you Unban them?

Thanks for your concern for your friend in VEGA Conflict. We cannot discuss another players account due to privacy concerns. When we ban acc...

Account security tips: How do I keep my base safe?

We are always working to help secure our games, and to prevent any players from gaining an unfair advantage in game.  However, we are s...

How to change my name?

Every player gets one free name change at the very start of the game, after that name changes cost 1000 coins each. If you accidentally used...

How to Link Your Account In-Game

 In VEGA Conflict, you can link your Base to multiple login methods, allowing you to play from various platforms such as iOS, Android, ...

Why was my account banned?

If your account has been suspended, you will be notified in-game when attempting to log in. The reason for this action may not be clear from...

How to Link to Google

If your base is not loading after an issue with Google logins, please try linking to your Google account. Click on the profile picture ...

How to Reduce Connectivity and Performance Issues

Most connectivity issues are temporary, caused by minor interruptions in your signal. It’s usually nothing to worry about; this is the Inter...

VEGA Conflict Troubleshooting Steps

If you experience a loading or connection issue, a good rule of thumb is to refresh the page once or twice.If refreshing does not ...

How to link to Facebook on iOS

If you notice that you don't see an in-game option on your iOS device to connect your WC:RA base to Facebook, you’ll need to check that a ce...