Can I use Gift Card to buy gold?

Vanilla gift cards are a specific type of prepaid Visa card. In order to use these or other prepaid cards, please check the user agreement o...

How do I remove or change payment methods?

On both KIXEYE.com and Facebook, no payment information is saved unless you choose to save it for a faster transaction. So if you have never...

Where did my Credit from the Black Market go?

When you purchase a Component Credit from the Black Market, you get the ability to equip that tech *once* for free (no resource cost, no add...

Why is the price of gold different?

The prices for Gold you find while playing are in part set by the region you live in. Certain regions require the charge of VAT/GST for purc...

Where is my Gift/Free Ship/Resources?

Occasionally there are offers or special gifts sent out to players. If you are an active player who has had your account for at least one da...

Where is my gold?

Apple & Google/Android If a purchase has been debited from your bank account but has failed to be applied in VEGA Conflict, it mean...

Can I buy gold from a third party website?

The only place where Gold is available for sale is through purchasing it in the game itself.  Any third-party website offering to sell ...

Why do I see different offers than my friend?

Offers are tailored specifically to individuals based on a number of factors. You will see offers that other players will not, and they may ...

Why Does My Bank Statement Show "GGS" "Good Game Studios" or "Stillfront" for My Purchase?

 If you've made a purchase on KIXEYE.com, you might notice that the transaction on your bank or credit card statement lists "GGS," "Goo...