This mostly depends on the severity of the offense. Sometimes, a short suspension of a few days is enough to remind someone that their behavior is inappropriate. If someone needs to be reminded again, we may ban the account for longer (e.g. 7 days, or even 31 days).

In the case of extreme offenses such as cheating, systematic account theft or illegal activity such as fraud, we will permanently ban an account without warning or previous actions.

If you have been banned or suspended, please visit KIXEYE Ban and Mute Appeal Process.