Advanced Steps for Reducing Connectivity and Performance Issues

These are the minimum connection requirements to play War Commander. If your connection does not meet these standards, you may encounter iss...

Base Defenders

Your base allows you to create one platoon specifically for the purpose of base defense. These Base Defenders will deploy automatically when...

Damage Protection

Damage Protection (known as a "bubble" among the game's player community) is an impenetrable force field that forms around your base when it...

Go-Go Bar

The Go-Go Bar gives you the chance to test your base defenses in simulated combat. Because you can run as many of these simulations as you l...

How can I get my Facebook friends on KIXEYE.COM?

When you start playing on KIXEYE.com your Facebook friends will not transfer over.You will need to re-friend any War Commander pla...

How do I change my base's name?

Changing your nickname is easy. Enter your base and click on your current name located in the top left corner of the game screen. A window w...

How do I change my faction?

To switch your faction, simply click on your Command Center, then select the "Set Faction" button:This action will open the "Faction Alignme...

How do I relocate my base in War Commander?

Inside your base, click on the Command Center and select the "Relocate Base" button. This will open this "Global Intel" windo...

How do I scrap a unit?

If you have units you no longer need and want to free up some capacity for new units, you can scrap a unit from the "Scrap/Dismiss" tab in a...

How do I upgrade to a level 3 Command Center when I can't hold enough resources?

Be sure to build the extra storage buildings that are available to you, and you'll find that you have the space. Remember also that they all...

How to buy gold in War Commander

To buy gold while playing on KIXEYE.com or on Facebook, locate the "+" sign next to the gold coin on your screen. It's on the left side of y...

How to Reduce Connectivity and Performance Issues

Most connectivity issues are temporary, caused by minor interruptions in your signal. It’s usually nothing to worry about; this is the Inter...

How to Upgrade Layla/Copperhead/Avery to level 21+

The Layla requires that you claim the Layla Commendation to upgrade the unit past level 21. This is available in the store and costs 20 Bloo...

I keep getting "Failure to Equip Workshop Design - Design Not Valid for These Units" Error

Issue:When trying to apply a workshop design in War Commander, you might encounter the error: "Failure to equip workshop design. Design is n...

I Received an Error Code and was Disconnected

Error codes that look much like this can occur in War Commander When these errors appear, it will typically disconnect you from the game. Th...

I upgraded my turret, but my Defense Platforms aren't showing the upgrade!

When you upgrade a turret in the Defense Lab, you are essentially unlocking that level of turret. This won't change the level of any&nb...

Legendary Units

Legendary units are powered up versions of popular existing units that players can obtain for use strictly in PVP and Assault Platoon. ...

My new unit is still locked even though I earned all of the parts!

There's currently an issue with new unit unlocks, which is causing them not to become available immediately after earning the final part. Th...

Guide to the NEW In-Game Store

Welcome to the comprehensive guide for the new in-game store in War Commander! This guide will help you navigate through the various feature...

Power Plants and Power Consumption

Power Plants aren't the flashiest buildings in the game, but they're vital to your base's success. Without power, your base doesn't work, an...

My storage building is damaged, can I still access the world map?

Damage does not prevent your Storage building from working. If your Storage building is damaged, you can still access the World Map and...

Upgrading Buildings

You will quickly outgrow your little starter base. You'll run out of storage for your resources, and you'll want to start building all ...

Why can't I add my aircraft to my platoon?

Aircraft can only be utilized within dedicated air platoons; they cannot be incorporated into standard ground platoons.While certain units l...

That player is cheating!

Though it's much rarer than the rumor mill would have you believe, cheating is an unfortunate reality of online gaming. If you bel...

War Commander 101, Part 1: Introduction/The HUD

Greetings, and welcome to War Commander! War Commander is a big game with lots of stuff going on and lots of stuff to do. Since we want you ...

War Commander 101, Part 2: Resources

Welcome the the second article in a series explaining the basics of War Commander! (If you missed Part 1, click here) In this installme...

War Commander 101, Part 3: Base Construction and Development

Welcome the the third article in a series explaining the basics of War Commander! In this installment, we'll focus on base construction and ...

War Commander 101, Part 4: Basics of Base Defense

Welcome to Part 4 of our War Commander 101 tutorial series! If you have not yet read Part 1, Part 2, and Part 3, you might wa...

What browser should I use?

War Commander was built to run in major browsers like Google Chrome (the recommended browser for the best game experience), Mozill...

Where are my Medals?

If you believe you have lost your medals, keep in mind that we store your account balances and progress on our servers, not on your computer...

Where are my units?

The way War Commander was coded ensures that units don't really disappear; the only way a unit leaves an account is if the player takes acti...

Where can I play War Commander?

War Commander is a browser-based game and can be played on your computer. You can play the game on KIXEYE.com or on Facebook.War Commander w...

Where is my Blood Thorium?

If you believe you have lost your Blood Thorium, keep in mind that we store your account balances and progress on our servers, not in your c...

Where is my Shadow Ops progress?

If you believe you have lost your Shadow Ops progress, keep in mind that we store your account balances and progress on our servers, not in ...

Where is my weekly Medal payout?

PVP Medals are paid out once per week on Monday nights (Midnight PST). This is an automated process, and your expected payout total can be v...

Why am I not getting base XP anymore?

Though this has changed a few times in recent months, currently players earn XP from resources looted from bases unless they have ...