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Safe & Fair Play
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Community Guidelines
Battle Pirates: https://discord.gg/2AphAzKRise of Firstborn: https://discord.gg/rbNMexEzSk VEGA Conflict: https://...
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Cheaper Gold/Free Upgrades Are a Scam
Certain websites and individuals might offer discounted Gold, free upgrades, or "sanctioned programs". Don't be fooled: these are scams!RISK...
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Don't Cheat!
We consider “bot” and “mod” usage in KIXEYE's games to be cheating. We strongly discourage players from using any external software in any o...
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A bought account is never yours!
ACCOUNT SELLINGAccount sales involve advertising advanced/high-level game accounts and luring players eager to progress with tantalizing but...
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Sharing Accounts is never OK!
Selling, buying, sharing, or giving game accounts to other players is against our terms of service. Each game account should be used by just...
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Why was my base layout reset?
If you find your layout was reset, it means that it was deemed offensive or inappropriate.To stop this from happening again, make sure that ...
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What determine's a ban/suspension length?
This mostly depends on the severity of the offense. Sometimes, a short suspension of a few days is enough to remind someone that their behav...
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Why was I Banned/Suspended?
ACCOUNT SUSPENSION vs. BANWhen an account is suspended, it cannot be used to play for a certain period of time.Normally, we first try t...
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Why was I muted?
When an account is muted, it will be unable to use some social features for a certain period of time. KIXEYE games have social elements...
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How do I avoid Account suspensions & mutes?
Be kind, gracious, and honest! KIXEYE's mission is to make games that people enjoy playing for a long time and remember for the rest of thei...
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The Chat Filter: What it is and How it's used
SAFETY FIRST!KIXEYE games use a language filter as a first line of defense against disruptive content. This ensures a safer environment for ...
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Phishing is not OK
Attempting to access another player's account or Alliance, commonly referred to as 'phishing,' will result in disciplinary measures being ta...
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Some guy is online 24/7, is that allowed?
Using auto refreshers or auto clickers to play War Commander is against our Terms of Service.If you notice someone who seems to be online al...
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Examples of Unacceptable Behavior
For a full understanding of expected behavior in KIXEYE games, please read our Terms of Service and Safe and Fair Play Policy.Here are some ...
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Report Disruptive Behavior
Disruptive Chat Messages and Player NamesIn some of our games, you can report disruptive chat messages. Just tap the chat message and tap ‘R...
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KIXEYE Ban and Mute Appeal Process
About the Appeal ProcessThis process outlines how to appeal bans or mutes issued for violations of the game rules or by automated systems. I...