Phishing is not OK

Attempting to access another player's account or Alliance, commonly referred to as 'phishing,' will result in disciplinary measures being ta...

Normas de la comunidad

Piratas de batalla: https://discord.gg/2AphAzK El ascenso del primogénito: https://discord.gg/rbNMexEzSk Conflicto VEGA: https://discord.gg...

Don't Cheat!

We consider “bot” and “mod” usage in KIXEYE's games to be cheating. We strongly discourage players from using any external software in any o...

Cheaper Gold/Free Upgrades Are a Scam

Certain websites and individuals might offer discounted Gold, free upgrades, or "sanctioned programs". Don't be fooled: these are scams!RISK...

A bought account is never yours!

ACCOUNT SELLINGAccount sales involve advertising advanced/high-level game accounts and luring players eager to progress with tantalizing but...

Sharing Accounts is never OK!

Selling, buying, sharing, or giving game accounts to other players is against our terms of service. Each game account should be used by just...

Examples of Unacceptable Behavior

For a full understanding of expected behavior in KIXEYE games, please read our Terms of Service and Safe and Fair Play Policy.Here are some ...

Why was my base layout reset?

If you find your layout was reset, it means that it was deemed offensive or inappropriate.To stop this from happening again, make sure that ...

What determine's a ban/suspension length?

This mostly depends on the severity of the offense. Sometimes, a short suspension of a few days is enough to remind someone that their behav...

Why was I Banned/Suspended?

ACCOUNT SUSPENSIONWhen an account is suspended, it cannot be used to play for a certain period of time.Normally, we first try to respon...

Why was I muted?

When an account is muted, it will be unable to use some social features for a certain period of time. KIXEYE games have social elements...

How do I avoid Account suspensions & mutes?

Be kind, gracious, and honest! KIXEYE's mission is to make games that people enjoy playing for a long time and remember for the rest of thei...

Account Penalties: What are they and when are they used?

We reserve the right to issue penalties to accounts that have violated our Terms of Service.Usually, we penalize accounts for:Socially ...

Denuncia de comportamiento disruptivo

Mensajes de chat disruptivos y nombres de jugadores En algunos juegos, puedes reportar mensajes de chat disruptivos. Solo toca el mensaje y...

El filtro de chat: qué es y cómo se utiliza

¡SEGURIDAD ANTE TODO! Los juegos de KIXEYE utilizan un filtro de lenguaje como primera línea de defensa contra contenido disruptivo. Esto g...

Proceso de apelación de prohibición y silencio de KIXEYE

Acerca del proceso de apelación Este proceso describe cómo apelar baneos o silenciamientos emitidos por infracciones de las reglas del jueg...

Preguntas frecuentes sobre prohibiciones y suspensiones: cómo gestionamos los informes de jugadores y las acciones de cuenta

Nos tomamos muy en serio los informes de los jugadores e investigamos todos los casos válidos. Sin embargo, denunciar a otro jugador no gar...