How do I remove or change payment methods?

On both KIXEYE.com and Facebook, no payment information is saved unless you choose to save it for a faster transaction. So if you have never...

¿Puedo usar una tarjeta de regalo para comprar oro?

Las tarjetas de regalo Vanilla son un tipo específico de tarjeta prepaga Visa. Para utilizar estas u otras tarjetas prepagas, consulte el a...

¿Por qué el precio del oro es diferente?

Los precios del oro que encuentres mientras juegas están determinados en parte por la región en la que vivas. Algunas regiones exigen el co...

Can I buy gold from a third party website?

The only place where Gold is available for sale is through purchasing it in the game itself.  Any third-party website offering to sell ...

Where is my Gift/Free Ship/Resources?

Occasionally there are offers or special gifts sent out to players. If you are an active player who has had your account for at least one da...

Why do I see different offers than my friend?

Offers are tailored specifically to individuals based on a number of factors. You will see offers that other players will not, and they may ...

Can't purchase gold

Do you get the following screen when you try to purchase gold? The error message you are encountering when trying to load the checkout ...

I bought gold on Facebook and did not receive it

If you purchased gold on Facebook and it did not show up in your Battle Pirates account you will need to contact Facebook support. KIXEYE ha...

¿Por qué mi extracto bancario muestra "GGS", "Good Game Studios" o "Stillfront" para mi compra?

Si ha realizado una compra en KIXEYE.com, es posible que observe que la transacción en su extracto bancario o de tarjeta de crédito indica ...

Ajuste del precio del oro en Facebook: 1 de marzo de 2025

Anuncio importante: Ajuste del precio del oro en Facebook: 1 de marzo de 2025 A partir de 1 de marzo de 2025 El precio del oro adquirido a ...