We take player reports seriously and investigate every valid case. However, reporting another player does not guarantee action against their account. Below are some common questions and misconceptions about how we handle reports and apply suspensions or bans.
How do player reports work?
When a player submits a report, our team reviews the details and investigates the claim. If we find evidence of rule-breaking behavior, appropriate actions will be taken.
Does reporting a player multiple times increase the chance of them being banned?
No. Spamming player reports will not speed up the process or increase the likelihood of a ban. In fact, excessive or baseless reports slow down investigations and may lead to us ignoring reports from players who abuse the system.
Can my account be banned just because someone reported me?
No. Reports alone do not result in account actions. A report may trigger an investigation, but we only take action if clear evidence of a violation is found.
What happens during an investigation?
- Our team reviews game logs, chat history, and other relevant data.
- If a violation is confirmed, we apply actions based on the severity of the offense.
- If no rule-breaking behavior is found, no action is taken.
What actions can be taken against an account?
Depending on the severity of the violation, we may apply:
- Warnings – For minor offenses or first-time violations.
- Temporary Suspensions – A limited-time restriction from playing.
- Permanent Bans – For severe or repeated rule-breaking.
What if I believe my suspension or ban was a mistake?
If you think your account was wrongly suspended or banned, you can submit an appeal through Ban Appeal Link. However, keep in mind that bans are only overturned if we determine that an error was made.
How can I help keep the community fair and fun?
- Report rule violations responsibly and with valid reasons.
- Avoid spamming reports.
- Follow the game’s rules and terms of service.
We appreciate our players' efforts in helping maintain a fair gaming environment. If you have any concerns, feel free to reach out to our support team.