SYSTEM REQUIREMENTS & TECH DIAGNOSTICS GUIDE
Welcome back to the front lines, Commander. To ensure your bases run smoothly and your fleet experiences peak tactical performance in Battle Pirates and War Commander, your system must meet our baseline connectivity and hardware standards.
If you are experiencing performance drops or loading issues, use this guide to verify your setup or generate a diagnostic report for our Customer Support team.
1. WEB BROWSER REQUIREMENTS
Our browser-based games run best on modern, updated infrastructure.
Recommended Browsers (Chromium-Based)
For the absolute best gaming experience, we highly recommend using updated, Chromium-based browsers:
Google Chrome (Highly Recommended)
Opera GX
Chromium Edge
Mozilla Firefox
DO NOT USE
The following browsers are outdated, unsupported, or known to cause severe loading and performance issues:
Internet Explorer / Safari / Brave / Puffin / Maxthon
⚠️ CRITICAL PERFORMANCE TIP: Web browser extensions, ad-blockers, and scripts should be completely disabled or turned off during gameplay. These add-ons frequently interfere with game assets and heavily degrade performance.
2. NETWORK & CONNECTIVITY
Browser gaming demands a stable, continuous data stream.
Connection Type: Broadband internet is strictly required (Cable, DSL, or Fiber-optic).
Unsupported Connections: Satellite, dial-up, and mobile hot-spots/data plans do not meet our connectivity standards and will cause severe lag or disconnection issues.
Minimum Download Speed: 3 Mbps or higher
Minimum Upload Speed: 1 Mbps or higher
3. SYSTEM REQUIREMENTS (BROWSER VERSION)
If your computer falls below these modesty benchmarks, you will encounter significant technical issues. You can check your computer's specs via the DirectX Diagnostic Tool (DxDiag) on PC or the About this Mac menu on Apple devices.
🪟 Windows Setup
Operating System: Windows 10 or Windows 11 (fully patched and updated to the latest version)
Processor (Single-Core): 3.0 GHz or faster
Processor (Multi-Core): 2.4 GHz or faster (Minimum 4-core processor required)
Memory: 6 GB RAM
Storage: 1 GB of free hard disk space
Screen Resolution: 1024 x 768 or larger
🍏 Mac Setup
Operating System: Mac OS X 10.8 and above
Processor: Intel Core Duo 1.33 GHz or faster
Memory: 4 GB RAM
Storage: 1 GB of free hard disk space
Screen Resolution: 1024 x 768 or larger
4. STEAM CLIENT REQUIREMENTS
For players deploying via the Steam launcher, your machine must meet the following baseline hardware specifications:
Operating System: Windows 10 or later*
Processor: Dual Core 1.8GHz (with SSE2 instruction set support)
Memory: 4 GB RAM
Graphics: DX9 capabilities (Shader Model 2.0)
DirectX: Version 9.0
Network: Broadband Internet connection
Storage: 2 GB available space
Sound Card: Any OS-compatible sound card
🛑 *Important Notice for Steam Players: The Steam Client officially requires Windows 10 or later versions. Older operating systems like Windows XP, Vista, 7, and 8 are no longer supported by the Steam launcher.
5. HOW TO GENERATE DIAGNOSTICS FOR SUPPORT
If you are filing a support ticket, our agents may request your system specifications. Follow these quick steps to copy and paste your diagnostics directly into your ticket reply:
Windows: Finding Your System Info
Right-click the Start button and select Settings.
Navigate to System, then click About.
Alternatively, type DxDiag into your Windows search bar, run the tool, and click Save All Information to generate a text file.
Mac: Generating a System Report
Click the Apple icon in the top-left corner of your screen and select About This Mac.
Click the System Report... button in the window that appears.
Go to File > Save to output your hardware profile as a file, or choose Show Less Information for a quick hardware and network summary to copy into your ticket text.
Alternative Terminal Method: Open Terminal (Applications > Utilities) and input:
system_profiler > ~/Desktop/Report.txtto instantly export a full report directly to your desktop.