Phishing is not OK

Attempting to access another player's account or Alliance, commonly referred to as 'phishing,' will result in disciplinary measures being ta...

社区准则

战斗海盗： https://discord.gg/2AphAzK长子的崛起： https://discord.gg/rbNMexEzSk VEGA 冲突： https://discord.gg/8qTg7rA战争指挥官： https://discord.gg/war-comman...

Don't Cheat!

We consider “bot” and “mod” usage in KIXEYE's games to be cheating. We strongly discourage players from using any external software in any o...

Cheaper Gold/Free Upgrades Are a Scam

Certain websites and individuals might offer discounted Gold, free upgrades, or "sanctioned programs". Don't be fooled: these are scams!RISK...

A bought account is never yours!

ACCOUNT SELLINGAccount sales involve advertising advanced/high-level game accounts and luring players eager to progress with tantalizing but...

Sharing Accounts is never OK!

Selling, buying, sharing, or giving game accounts to other players is against our terms of service. Each game account should be used by just...

不可接受行为的例子

为了全面了解 KIXEYE 游戏中的预期行为，请阅读我们的服务条款和安全公平游戏政策。以下是我们认为不恰当行为的一些示例，所有这些行为都可能让您在我们的游戏中陷入麻烦：扰乱社会秩序故意使用伤害性或恶意的语言欺凌或骚扰其他玩家滥用聊天功能发送垃圾邮件或诈骗发表带有明显政治意味的言论...

Why was my base layout reset?

If you find your layout was reset, it means that it was deemed offensive or inappropriate.To stop this from happening again, make sure that ...

What determine's a ban/suspension length?

This mostly depends on the severity of the offense. Sometimes, a short suspension of a few days is enough to remind someone that their behav...

Why was I Banned/Suspended?

ACCOUNT SUSPENSIONWhen an account is suspended, it cannot be used to play for a certain period of time.Normally, we first try to respon...

Why was I muted?

When an account is muted, it will be unable to use some social features for a certain period of time. KIXEYE games have social elements...

How do I avoid Account suspensions & mutes?

Be kind, gracious, and honest! KIXEYE's mission is to make games that people enjoy playing for a long time and remember for the rest of thei...

Account Penalties: What are they and when are they used?

We reserve the right to issue penalties to accounts that have violated our Terms of Service.Usually, we penalize accounts for:Socially ...

聊天过滤器：它是什么以及如何使用它

安全第一！ KIXEYE 游戏使用语言过滤器作为抵御破坏性内容的第一道防线。这确保了玩家拥有更安全的环境，并防止在我们的游戏中使用某些有害或危险的语言。它是如何工作的？过滤器的任务相当艰巨！它会查看我们游戏中的每一行聊天和每个名称提交，并在一瞬间执行以下操作：识别相关内容的语言；...

KIXEYE 禁令和静音申诉流程

关于申诉流程此流程概述了如何对因违反游戏规则或由自动系统发出的封禁或禁言进行申诉。如果您认为封禁或禁言有误，请按照以下步骤操作，并通过指定表单提交申诉。重要指南不要提交支持票询问您的申诉状态。在指定流程之外提交的申诉将被拒绝。我们的支持团队会根据实际情况每周审核一次申诉。请预留处...

封禁和停权常见问题解答：我们如何处理玩家举报和账户操作

我们认真对待玩家举报，并调查每一起有效案件。但是，举报其他玩家并不保证会对其账号采取行动。以下是有关我们如何处理举报以及实施停权或封禁的一些常见问题和误解。玩家报告如何运作？当玩家提交举报时，我们的团队会审查详细信息并调查投诉。如果我们发现违规行为的证据，我们将采取适当的措施。多...

举报扰乱秩序行为的玩家

扰乱人心的聊天信息和玩家姓名在我们的部分游戏中，您可以举报干扰性聊天消息。只需点击相应聊天消息，然后点击“举报”即可。对于其他游戏，如果您要举报扰乱游戏秩序的玩家名称，您可以通过“帮助与支持”页面的“玩家举报表单”联系我们。请提供屏幕截图以及一些关于事件详情的信息。感谢您帮助我们...