社区准则

战斗海盗： https://discord.gg/2AphAzK长子的崛起： https://discord.gg/rbNMexEzSk VEGA 冲突： https://discord.gg/8qTg7rA战争指挥官： https://discord.gg/war-comman...

Cheaper Gold/Free Upgrades Are a Scam

Certain websites and individuals might offer discounted Gold, free upgrades, or "sanctioned programs". Don't be fooled: these are scams!RISK...

Don't Cheat!

We consider “bot” and “mod” usage in KIXEYE's games to be cheating. We strongly discourage players from using any external software in any o...

A bought account is never yours!

ACCOUNT SELLINGAccount sales involve advertising advanced/high-level game accounts and luring players eager to progress with tantalizing but...

Sharing Accounts is never OK!

Selling, buying, sharing, or giving game accounts to other players is against our terms of service. Each game account should be used by just...

Examples of Unacceptable Behavior

For a full understanding of expected behavior in KIXEYE games, please read our Terms of Service and Safe and Fair Play Policy.Here are some ...

Why was my base layout reset?

If you find your layout was reset, it means that it was deemed offensive or inappropriate.To stop this from happening again, make sure that ...

What determine's a ban/suspension length?

This mostly depends on the severity of the offense. Sometimes, a short suspension of a few days is enough to remind someone that their behav...

Why was I Banned/Suspended?

ACCOUNT SUSPENSIONWhen an account is suspended, it cannot be used to play for a certain period of time.Normally, we first try to respon...

Why was I muted?

When an account is muted, it will be unable to use some social features for a certain period of time. KIXEYE games have social elements...

How do I avoid Account suspensions & mutes?

Be kind, gracious, and honest! KIXEYE's mission is to make games that people enjoy playing for a long time and remember for the rest of thei...

Reporting Disruptive Behavior

Disruptive Chat Messages and Player NamesIn some of our games, you can report disruptive chat messages. Just tap the chat message and tap ‘R...

聊天过滤器：它是什么以及如何使用它

安全第一！ KIXEYE 游戏使用语言过滤器作为抵御破坏性内容的第一道防线。这确保了玩家拥有更安全的环境，并防止在我们的游戏中使用某些有害或危险的语言。它是如何工作的？过滤器的任务相当艰巨！它会查看我们游戏中的每一行聊天和每个名称提交，并在一瞬间执行以下操作：识别相关内容的语言；...

Phishing is not OK

Attempting to access another player's account or Alliance, commonly referred to as 'phishing,' will result in disciplinary measures being ta...

Account Penalties: What are they and when are they used?

We reserve the right to issue penalties to accounts that have violated our Terms of Service.Usually, we penalize accounts for: Socially...

KIXEYE Ban and Mute Appeal Process

About the Appeal ProcessThis process outlines how to appeal bans or mutes issued for violations of the game rules or by automated systems. I...

封禁和停权常见问题解答：我们如何处理玩家举报和账户操作

我们认真对待玩家举报，并调查每一起有效案件。但是，举报其他玩家并不保证会对其账号采取行动。以下是有关我们如何处理举报以及实施停权或封禁的一些常见问题和误解。玩家报告如何运作？当玩家提交举报时，我们的团队会审查详细信息并调查投诉。如果我们发现违规行为的证据，我们将采取适当的措施。多...